Service Greeter – Loyalty Volkswagen
Location: Chester, VA
Department: Service
Employment Type: Full-Time
Join the Loyalty Automotive Family!
At Loyalty Volkswagen, we believe our employees are the heartbeat of our success. We’re looking for an enthusiastic and customer-focused Service Greeter to be the first friendly face our guests see when visiting our Service Department. If you have a positive attitude, enjoy helping others, and thrive in a fast-paced environment, we want you on our team!
What You’ll Do:
- Welcome customers upon arrival with a friendly, professional attitude.
- Direct customers to the appropriate service advisor or waiting area.
- Assist with vehicle check-in, tagging keys, and updating service records.
- Maintain a clean and organized service drive.
- Communicate effectively with service advisors, porters, and technicians.
- Deliver exceptional customer service that reflects the Loyalty brand.
What We’re Looking For:
- Excellent communication and interpersonal skills.
- Strong attention to detail and professionalism.
- Ability to multitask and stay organized in a busy environment.
- A team player who takes initiative and enjoys helping others.
- Valid driver’s license with a clean driving record.
- Previous automotive or customer service experience preferred (but not required).
What We Offer:
- Competitive pay.
- Full benefits package including medical, dental, and vision.
- Paid time off and holidays.
- Employee discounts on vehicles, service, and parts.
- Growth and advancement opportunities within Loyalty Automotive.
- A positive, team-oriented culture built around integrity and respect.
Additional Requirements:
- All applicants must be authorized to work in the USA.
- All applicants must pass background checks and drug tests.
- Must have a valid driver's license.