Loyalty Automotive

Service Greeter

Colonial Heights, VirginiaFull-time
$15 hourly
About the Job
Service Greeter – Loyalty Volkswagen

Location: Chester, VA
Department: Service
Employment Type: Full-Time

Join the Loyalty Automotive Family!
At Loyalty Volkswagen, we believe our employees are the heartbeat of our success. We’re looking for an enthusiastic and customer-focused Service Greeter to be the first friendly face our guests see when visiting our Service Department. If you have a positive attitude, enjoy helping others, and thrive in a fast-paced environment, we want you on our team!

What You’ll Do:
  • Welcome customers upon arrival with a friendly, professional attitude.
  • Direct customers to the appropriate service advisor or waiting area.
  • Assist with vehicle check-in, tagging keys, and updating service records.
  • Maintain a clean and organized service drive.
  • Communicate effectively with service advisors, porters, and technicians.
  • Deliver exceptional customer service that reflects the Loyalty brand.

What We’re Looking For:
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and professionalism.
  • Ability to multitask and stay organized in a busy environment.
  • A team player who takes initiative and enjoys helping others.
  • Valid driver’s license with a clean driving record.
  • Previous automotive or customer service experience preferred (but not required).

What We Offer:
  • Competitive pay.
  • Full benefits package including medical, dental, and vision.
  • Paid time off and holidays.
  • Employee discounts on vehicles, service, and parts.
  • Growth and advancement opportunities within Loyalty Automotive.
  • A positive, team-oriented culture built around integrity and respect.

Additional Requirements:
  • All applicants must be authorized to work in the USA.
  • All applicants must pass background checks and drug tests.
  • Must have a valid driver's license.